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Summary

The IT Instructor/Technology Coach will provide instructor-led training in both classroom and virtual settings. Sawyer Training, Inc. (STI) offers a wide range of classes in MOS Office, SharePoint, Google Apps, and other enterprise applications. We occasionally receive requests for custom IT courses. The IT Instructor/Technology Coach is our most visible representative and plays a vital role in developing customer relationships. Mastery of your applications is required but your skills as a teacher are what make-or-break your success (and ours). At STI we are known for getting students excited about learning and bringing high-tech down to Earth. This is a part-time occasional position.

Primary Responsibilities

1. Prepare stock and custom courses in classroom and virtual settings
2. Prepare materials and assist in set up of classroom virtual machine images as needed
3. Must be able to work independently and as a team
4. Maintain exceptional customer satisfaction ratings
5. Maintain current skills on core technologies
6. Regularly learn and certify on new technologies
7. Represent only Sawyer Training, Inc. while on-site maintaining standard professional non-compete courtesies
8. And, of course, other duties as assigned.

Knowledge and Skill Requirements

1. Extensive training experience with exceptional evaluation results
2. Fluency in one or more of the following areas
   1. SQL Server 2008 R2
   2. Linux Server Implementation and Maintenance
   3. SharePoint 2010 Implementation and Maintenance
   4. IT Security
3. Hold, or be able obtain, relevant industry certifications including:
   1. Microsoft Certified Trainer (MCT) or similar
   2. RedHat Certified Engineer (RHCE) or similar
   3. MCITP or higher
   4. Certified Information Systems Security Professional (CISSP or SSCP) or similar
   5. ITIL certification preferred
4. Experience developing and delivering webinars and other online learning
5. Fluency in English with exceptional verbal and written skills
6. Fluency in a second language preferred
7. Strong interpersonal skills, cultural sensitivity, and patience
8. Strong, broad technical fluency

Corporate Culture

STI is a small, family-owned startup focused on providing exceptional quality in technology education and professional development. Our culture is relaxed and family-oriented but, at the same time, focused and driven.

Corporate Values

1. Disruptor: We will be a disruptor in our fields by setting new standards for service and product quality and by redefining how education and training services are delivered.
2. Leader: We will be the knowledge leaders in our fields. Each employee will be empowered to master their field and be life-long learners passing that skill and expertise to those we serve.
3. Servant: We succeed by helping our clients succeed. If our clients routinely fail to meet their goals we have failed our clients.
4. Learner: We are, at heart, a learning and training company valuing education and embodying a desire to pass that learning on to others. Every employee is a life-long learner and strives to be a leader through continuing education, certifications, and personal enrichment.
5. Provider: We exist as a for-profit company and seek to better the financial condition of each other as a team. We do this within the constraints of ethical and fair profits and superior products and services for our clients.
6. Ethical: We value honesty and ethical business practices above and beyond the accepted standards in all our dealings internally and externally.
7. Social: We will conduct our business in such a way as to minimize any negative social and environmental impacts and provide substantial social and environmental impacts wherever possible.